Boarding FAQs

How many hours a day does my dog get to play outside?

They can spend as many as 10 hours a day outside. All dogs that stay with us eat and sleep separately and weather permitting spend 8 to 10 hours each day outside in our play yards. In short, 8 to 10 hours of daycare is included with boarding.

 

How do you introduce my dog to other dogs in a playgroup safely?

When you drop your dog off, we will put him/her in a quite area until you leave and everyone has a chance to settle down and your dog gets use to his surroundings. Then we will let him/her meet their new friends.

 

What if my dog doesn’t get along with the other dogs?

Each dog will be evaluated by us the first visit. Only dogs that are non aggressive towards other dogs will be allowed in playgroups. Dogs that show signs of not getting along with other dogs will board alone (with play time with staff) and we will ask that the dog not be brought back. We will help you find a new boarding facility if you need us to.

 

What if my dog is a fence jumper?

At this time we do not board dogs that will climb or jump a 6’ fence.

Do dogs ever get into a fight?

Dogs play with their teeth and feet. The majority of the time, if a dog ends up with a minor puncture wound or scratch, it is from overzealous play, not a fight or skirmish.

 

Why is it when I pick up my dog, he is separate from other dogs? Does this mean he’s been bad?

Managing dogs in large groups can be tricky. When someone pulls in, all the dogs get very excited and sometimes bossy with other dogs. So when we know you are coming we take your dog out of the play group so that we don’t have to upset everyone by going in and getting your dog out of the pack.. It also gives your dog a chance to unwind before you come and pick them up.

Why are you closed on Wednesdays and who takes care of the dogs?

Like everyone else, we need a day off, but it’s not really a day off because someone still has to be here to care for your dog. So what it really is, is a day off from people(sorry we don’t mean to offend anyone) and a very quite day for us. And by being closed Wednesdays , we are able to be open on Sundays.

 

What forms of payment do you take?

We accept checks or cash at time of pick up, at this time we do not accept credit or debit cards.

 

Are there any extra charges for playtime or dispensing of medication or special diets?

No, there are no extra charges for playtime/medications/or special diets. The boarding rate in all-inclusive.

Are you open year round?

We are closed the first week in February each year. We do not accept reservations for dogs who need to be here in that time frame. We are open all holidays except  Thanksgiving and Christmas. Limited hours on the night before Thanksgiving and Christmas eve day.